Ordering Information
You--our prospective customer are our #1 concern. Our intention is make this shopping experience a great one for you. We never sell or share customer information. We accept all major credit cards but you can order direct by our 800 number or E-mail address. Even fax your order mail if you like. Any method you choose to order is secure guaranteened by us. We usually ship all orders within 3-5 business days.  
    men/women Panama  
• Shipping All products will be shipped within 3-5 business days of order. You will be notified of your order status and any delays involved. Most always we utilize US Postal Service priority mail
    Men's Fodera Woman's Visor Hat
• Shipping Charges All domestic orders will be charged $5.00 via USPS. Foreign orders. add $15.00 extra per hat
    Men's Panama Grande Woman's Traditional
• Payment We accept all major credit cards except Diner's Club. Money orders may be sent to below address. Include the shipping charges, any hat options and Florida Residents must include a 6.25% sales tax. Personal checks always welcome but orders may not be shipped until check clears. We will have to add a $25 fee for a check that is returned.
    Men's Western Cattleman Crease Woman's Traditional Grande
Return Policy We want you happy. We will exchange any hat that does not fit for another size immediately. You pay shipping one way, We will pay for the return trip. If you return any hat or accessory within 15days and are not satisfied, you receive a full return minus shipping. If you return any hat or accessory within 10 years we will offer a generous allowance on a similar new hat or accessory.    
       
Purchase
  • By Phone: Call 1 800 466-3030 or if on the road cell # 727 433-3853. If either is voice mail, leave name and number, best time to call and basic order. If you reach us live usually Tues./Thursday 8 a.m to 8 p.m. EST, have your ordering and credit card information ready.
  • By Fax: Fax your order form to 727 862-8773. We will get back to you by phone to confirm order.
  • By Email: Email your order form to davidwilkinson@mac.com. We will get back to you by phone or Email to confirm order.
  • By Mail: Fill out the order form, including shipping charges and taxes (if applicable). Enclose payment in the form of a check (US $ only), money order or credit card number (Visa, MasterCard or Discover).